Refund

Thank you for using Social Bug, a Bangladeshi Social Network Platform. We strive to provide a satisfying experience for all our users. If you have made a payment for any services on our platform and wish to request a refund, please review the following guidelines:

1. Eligibility

1.1. Refunds may be requested for charges related to premium features or services purchased directly from Social Bug.

1.2. Refund requests must be made within 2 - 3 business days of the original purchase date.

2. How to Request a Refund

2.1. To request a refund, please contact our support team at support@socialbug.org with the following information:

• Your full name
• Username or email associated with your Social Bug account
• Description of the charge for which you are requesting a refund
• Reason for the refund request

2.2. Our support team will review your request and respond within a reasonable timeframe.

3. Refund Processing

3.1. If your refund request is approved, we will process the refund using the original payment method used for the transaction.

3.2. Please note that processing times for refunds may vary depending on your payment provider.

4. Contact Us

If you have any questions or need further assistance regarding refunds, please contact our support team at support@socialbug.org. We are here to help you and ensure your experience on Social Bug is positive and enjoyable.